FAQ's
Pipiripau
What is Pipiripau?
Pipiripau is an independent art and apparel brand driven by culture, creativity, and community. Every piece is designed in-house and made exclusively for Pipiripau.
How do you pronounce Pipiripau?
P-P-D-POW
Where can I learn more about Pipiripau’s story?
Check out Our Story to see our journey, culture, and the inspiration behind our designs.
Ordering & Shopping
What payment methods do you accept?
We accept all major credit/debit cards and other payment options available at checkout.
Can I modify my order or fix a wrong address?
Please contact us immediately. We process orders fast, but if it hasn't shipped yet, we'll do our best to help.
Can I pick up my online order in store?
Yes — choose “In-Store Pickup” at checkout if that option is available for your order.
Do you ship items separately if they’re pre-orders?
Yes, depending on the release. Please check the product page for the detailed production schedule and estimated ship date.
Do you charge sales tax?
Sales tax is applied where required by law and calculated at checkout.
Will sold-out items be restocked?
Some designs are limited and won’t be restocked. If an item is coming back, we’ll announce it via email and social media.
Do you offer wholesale?
Yes — wholesale inquiries can be submitted at info@pipiripau.com
Art Prints
Do art prints come framed?
We offer framing for select limited edition prints. Most prints are sold unframed.
Are prints signed or numbered?
Only select limited edition prints are signed and numbered. We can also sign most prints upon request.
How are art prints packaged for shipping?
All prints are carefully packaged in reinforced shipping tubes for safe delivery.
Do you replace damaged prints?
Yes. If your print is damaged during shipping, we'll replace it. Please see our Return Policy for details.
Retail Shop
Where is your store located?
We are located in Oxnard, California, USA (near Los Angeles). Address and Store Hours are listed on our Store Location page.
Do you sell different products in store vs online?
We generally sell the same products online and in-store, though we occasionally offer in-store exclusives.
Do in-store prices match online prices?
Yes, unless there is a specific online or in-store exclusive sale.
Can I reserve an item to pick up in store?
Yes, please contact us directly to arrange a hold.
Is parking available near the store?
Yes, there is plenty of parking available near the shop.
Hosted & Curated Events
Have questions about Panteón, Palomazo, or other events?
Visit Pueblo & Co for more details
Still have questions?
Here's a few links that might point you in the right direction:
Shipping & Delivery
Returns & Exchanges
Product & Sizing Guide
Retail Shop
About Pipiripau
Or email us at: info@pipiripau.com
Click Here for Terms of Use or Privacy Policy