Returns & Exchanges

We want you to feel good about your purchase. If you’re not fully satisfied with your Pipiripau order, you may return or exchange it within 30 days of purchase for a full refund (excluding shipping). Items must be unused, unworn, unwashed, and free of damage to be eligible.

Exchanges or store credit for defective items are not guaranteed. If you believe your item is defective, pleasecontact info@pipiripau.com before sending anything back.

Instructions:
1. DOWNLOAD our printable return form (PDF)
2. Follow the instructions on the form and complete all required information.
3. Send Returns/Exchanges to:

Pipiripau
Attn: Returns/Exchanges
P.O. Box 333
Oxnard, CA 93032
United States

Retain your tracking number as proof of delivery.

FAQ's

What’s your return policy?

Items can be returned within 30 days of delivery, provided they are unworn, unwashed, and have the tags attached.
Can I return an online order in store?

Yes, you can return eligible online purchases at our store
Do you offer exchanges?

Yes, if you simply need to swap a size or color, we are happy to help you process an exchange.
How long until I get my refund?

Once we receive and inspect the item, we process the refund promptly to your original payment method. Please allow a few business days for your bank or card issuer to post the refund.

Still have questions?

Email us at: info@pipiripau.com