Returns & Exchanges

Returns and Exchanges
If you aren't 100% satisfied with your purchase from Pipiripau, you may exchange or return it for a full refund (minus shipping costs) within 30 days of purchase. Items are determined unreturnable if worn, washed, or have sustained damage.

Pipiripau does not guarantee the exchange or credit for a defective item. If you believe an item is defective please give notice to contact@pipiripau.com before sending the item back.

Instructions:
1. DOWNLOAD our printable return form (PDF)
2. Follow the instructions on the form and complete all required information.
3. Send Returns/Exchanges to:

Pipiripau
Attn: Returns
317 Lafayette Dr
Oxnard, CA 93036
United States

Retain your tracking number as proof of delivery.

Refund Process and Timeframe
Pipiripau processes most returns within 3 business days of receiving the merchandise. You will receive an email confirmation once your return is processed. All refunds are credited to the original payment method.

Important: Once we process your return, it may take up to two billing cycles for the credit transaction to appear on your statement. For exact posting dates, please contact your credit/debit company directly.

If you have any other questions, feel free to shoot us an email to contact@pipiripau.com